How we can help

We know that seeking help for you or a loved one can be difficult. Our aim is to make the process as quick and easy as possible. Please read below to find out more about what to do with a referral or how to book an appointment. If you would find it easier to speak to someone on the phone, please don’t hesitate to speak to one of our friendly customer care team on 020 3228 9880.

Booking an appointment

Our friendly team are available to talk through any queries you may have. To book your appointment please contact our team on 020 3228 9880 or Alternatively, please use our online enquiry form found here.

Your appointment can take place in person or virtually.

If you have been referred

Your referring healthcare professional may suggest a consultant to be referred to at Maudsley Private Care or you may choose which consultant to see and you will be offered the soonest available appointment. You can find out more information about our consultants and their special interests on the ‘Meet our experts’ page.

It is helpful, but not essential to have a letter of referral from your NHS General Practitioner or your private doctor.

Any previous relevant medical history or reports you can provide will be helpful to your consultation – please speak to our team to arrange how best to send this to us.

If self funding your treatment, you will be asked by our team to pay in advance of your appointment.

If you are self-referring

If you are self-referring or seeking assessment or treatment for someone you care about please contact the patient care team to schedule an appointment with one of our consultants. Our team may ask for a brief medical history that could aid your consultation.

Where to go for your appointment

Maudsley Private Care

10 Windsor Walk